GESTÃO DA INFORMAÇÃO E TRANSPARÊNCIA NO PROCESSO DE ADMISSÃO DE SERVIDORES PÚBLICOS DA UNIVERSIDADE FEDERAL DO CARIRI (UFCA)

Abstract

This study analyzed information management and transparency in the admission process of staff at the Federal University of Cariri (UFCA). The central problem lies in informational asymmetry and the predominance of passive transparency, which create operational bottlenecks and reactive demands for the Pro-Rectorate of Personnel Management (PROGEP). The methodology included document analysis and process mapping to identify points of opacity in the candidate's journey between approval and assumption of duties. The results show that merely fulfilling formal publicity requirements is insufficient to ensure the intelligibility of the admission flow. As a solution, the study proposes the implementation of a Digital Admission Dashboard, based on Business Intelligence tools, to transform bureaucratic data into active transparency. It can be concluded that the proposal of this tool optimizes institutional communication, reduces administrative overload, and strengthens public trust by democratizing access to information.