Gestão da informação e transparência no processo de admissão de servidores públicos: desenvolvimento de um painel de acompanhamento para a Universidade Federal do Cariri (UFCA).

Abstract

Information management and active transparency are central elements for the efficiency and legitimacy of governance in the public service. At the Federal University of Cariri (UFCA), the staff admission flow presents challenges related to data fragmentation, resulting in information asymmetry and reactive demands at the Pro-Rectorate of People Management (PROGEP). This study proposes to analyze the staff admission flow at the Federal University of Cariri (UFCA) to diagnose informational bottlenecks and, based on this, to propose a Digital Admission Monitoring Dashboard, aiming to mitigate information asymmetry and promote active transparency. The methodology, of an applied nature and qualitative approach, utilized situational diagnosis, documentary analysis, and process mapping through the lens of the strategic triad: People, Processes, and Technology. As a result, a Technical-Technological Product (TTP) called the Admission Dashboard was developed, structured on the Google Looker Studio Business Intelligence platform, accompanied by the restructuring of the communication interface on PROGEP's official portal. The study answers the guiding question by demonstrating that the structuring of digital active transparency mitigates information asymmetry, transforming bureaucratic data into easily accessible visual intelligence for the user. It is concluded that the intervention achieved the proposed objectives by reducing operational bottlenecks and optimizing the monitoring of admissions, proving that low-code tools are viable strategies for administrative modernization, strengthening institutional trust, and promoting digital governance in Federal Institutions of Higher Education (IFES).